CPC88 FAQ — All Questions
Answers in One Place

No. Under cpc88 policy, each person is allowed only one account. If multiple accounts are detected, all of them may be suspended and the balances forfeited. One account is all you need to play fairly and consistently.

On the login page, click the "Forgot Password?" option. An OTP code will be sent to your registered mobile number. Use that code to set a new password. If you no longer remember your mobile number, please contact the support team.

Yes, you must be 18 or older to register on cpc88. We believe in responsible gaming and strictly prohibit underage access to the platform.

Account verification is required before making a withdrawal. You will need to complete KYC verification using your National ID or passport along with a selfie. This process ensures the security of your account.

The minimum deposit on cpc88 is BDT 300 and the minimum withdrawal is BDT 500. Maximum limits depend on your account's VIP tier — higher tiers allow larger withdrawal amounts.

Withdrawal requests are usually processed within 5 to 30 minutes, and the funds will arrive in your mobile banking account. During peak hours, it may take up to 2 hours. If it takes longer than that, please contact support.

Wait 5 minutes after making your deposit. If your balance still has not updated, contact our support team with a screenshot of the payment and your transaction ID. Issues are typically resolved within 15 minutes.

cpc88 does not charge any withdrawal fees. However, mobile banking operators (Mobile Banking, Nagad, Rocket) may apply their own service charges. Contact your mobile banking provider for details on those fees.

Bonus balance cannot be withdrawn directly. You need to use the bonus to play games, and once the specified wagering requirements are met, the amount will be converted into your real balance. Each bonus has its own terms, so please read the details on the promotions page.

When someone registers on cpc88 using your referral code or link and makes their first deposit, you earn a bonus. The more your referred friends play, the higher your commission. Find your referral code in your account dashboard.

Yes, to receive the welcome bonus you need to make a qualifying first deposit and claim the bonus. The bonus amount must be wagered a specified number of times before withdrawal. Full terms and conditions can be found on the promotions page and in the terms and conditions.

If your connection drops during a game, our system automatically records the result. Once you reconnect, you will be able to see the outcome. If you notice any discrepancy, please contact our support team.

Yes, all games on cpc88 use internationally recognized RNG (Random Number Generator) technology. This means every round's outcome is completely random and unbiased. We are committed to transparent gaming.

Absolutely. cpc88 is fully mobile-optimized. All games are accessible from the browser on both Android and iOS devices. No app download needed — just open cpc88.one and start playing.

You automatically earn VIP points whenever you play any game on cpc88. The more you play, the more points you accumulate. Reach the required points threshold to advance to a higher VIP tier. Visit the VIP page for full details.

If you suspect unauthorized access to your account, contact our support team immediately. We will lock the account and launch an investigation right away. To prevent this from happening, use a strong password and never share it with anyone.

Yes, cpc88 supports two-factor authentication (2FA). An OTP is sent to your mobile at login. Enable 2FA from your account settings for an extra layer of security.

Live chat responses typically take 2 to 5 minutes. Emails are answered within 24 hours. For urgent payment or account issues, using live chat will get you the fastest resolution.

If you have a complaint, start by contacting our support team via live chat or email. Provide a detailed description of the issue, along with screenshots and a transaction ID where applicable. We take all complaints seriously and work to resolve them as quickly as possible.